FAQ

FREQUENTLY ASKED QUESTIONS

How do I send my milk?

once your order is placed you will receive an email with instructions and where to ship you milk. make sure your milk is thawed, and triple bagged in breastmilk storage bags. make sure to write your order number on the bag.

How much milk do I send?

If you order just jewelry,  you will need to send 15ml.

If your order a Tumbler , you will need to send 30lm

Does it matter what carrier service i use to ship my milk?

No, you can use any carrier you would like.

Can I make changes to my order?

All changes need to be made within 48hrs of placing your order.

Do you except returns or cancellations?

Unfortunately, because all items are custom made, we do not accept returns. But if your item arrives damaged please email me ASAP at BackroadCreativeDesigns@outlook.com and I will make it right. 

I accept cancelations within 48 hrs of your order being placed. Cancelations outside of that time is not guaranteed a refund .